Return & Refund Policy

At Bro Core, we want you to have a smooth and reliable shopping experience.

We offer a 7-day return window for eligible products.

7-Day Return Policy

You may request a return within 7 days of receiving your order, subject to the eligibility conditions below.

Return Eligibility

To be eligible for a return:

  • The return request must be raised within 7 days of delivery.
  • The product should be unused or in acceptable condition.
  • The product should preferably be returned with its original packaging, accessories, manuals, and other included items.
  • The product should not have been intentionally damaged or misused.
  • Proof of purchase/order details may be required.

Certain products may be excluded from return where applicable due to their nature or other applicable restrictions.

Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, contact us as soon as possible.

Please provide:

  • Order ID
  • Photos/videos of the product
  • Photos of the packaging, where applicable
  • A brief description of the issue

We will review the request and provide the appropriate resolution.

Refunds

Once an approved return is received and inspected, the refund will be processed through the applicable payment method or as otherwise communicated to you.

The time taken for the refund to reflect in your account may depend on your payment provider or bank.

Return Shipping

Return shipping arrangements or charges may vary depending on the reason for the return and the applicable return process.

How to Request a Return

Contact us:

Email: brocoreofficial0@gmail.com

Phone / WhatsApp: +91 9217815875

WhatsApp Support: 24/7

Please include your Order ID and reason for the return.

We reserve the right to review return requests and reject requests that do not meet the applicable return conditions.

This policy does not limit any rights available to consumers under applicable law.

Bro Core