Shipping policy
Bro Core
At Bro Core, we are committed to delivering your orders quickly and safely. Please read our shipping policy carefully.
📦 Order Processing Time
- All orders are processed within 1–2 working days after confirmation
- Orders are not processed on Sundays or public holidays
- You will receive an order confirmation once your order is placed
🚛 Shipping Time
- Estimated delivery time: 3–7 working days across India
- Delivery time may vary depending on your location and courier availability
💰 Shipping Charges
- Free Shipping may be available on selected products or offers
- Otherwise, shipping charges will be calculated at checkout
📍 Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp
- You can track your order in real-time
🚫 Delays in Delivery
- Delivery may be delayed due to:
- High demand or peak seasons
- Courier partner issues
- Weather or unexpected conditions
- We are not responsible for delays caused by courier services
❗ Incorrect Address
- Please ensure your shipping address and phone number are correct
- Bro Core is not responsible for delivery issues due to incorrect details
📦 Damaged or Lost Packages
- If your order arrives damaged, contact us within 24 hours of delivery
- Share photos and unboxing video for quick resolution
- In case of lost packages, we will coordinate with the courier partner
📞 Contact Us
⚠️ Important Notes
- Orders cannot be cancelled once shipped
- Delivery timelines are estimated, not guaranteed
- Bro Core reserves the right to update this policy at any time